Tuesday, 23 February 2016

The server was unable to save the form at this time.

I know, that must be one of the most unusual titles for a blog post, but that is all I had to go on when trying to sort out my issue.

So this is my scenario, I've got a SharePoint 2013 site collection. In the root site I've got a Library with unique permissions (broken away permissions). The user who needs access to contribute to the library does not have any permissions in the root site (Site Collection).
In the library we have a managed metadata field, and this is where the problem lies. The user is able to upload and fill in all the fields; date fields, choice fields and all the rest, even make an item selection from the managed metadata field. So reading and selecting a managed metadata field is not an issue. But when the form is saved, an error message appears at the bottom of the form.

The server was unable to save the form at this time. Please try again.

The file gets uploaded and all fields except the MM gets saved, it remains empty.

So lets go ask Google. Some of the info I found said the following.
  • Server running low on memory, do a IIS reset. My memory usage was fine!
  • Extend the existing site to a new web site. What, no ways!
  • Enable anonymous authentication in IIS. Yes, seems this is enable by default.
  • Uninstall Free Download Manager on client. Owe my word!
So there were quite a few possible reasons, but none of them related to me and I knew it had something to do with the Managed Metadata field. Turns out that in SharePoint 2013, in the Site Collections features list there is a feature called "Limited-access user permission lockdown mode".


Deactivating it sorted out my issue! Hope this will helps someone else.